How to start a home care agency
POLICIES, SOFTWARE AND Business support FOR start-ups

Are you an experienced care professional who could manage a team of carers and strive to provide the best care possible? Starting a home care agency could be for you...
We can help you navigate the start-up process and provide the support you require

The TLC 12 Step Home Care Start Up Plan  

 1. Create a Business Plan

2. Start Up Costs & Cashflow

3. Registered Manager

4. Register with the CQC

5. Get CQC Policies

6. Organise Training

7. Get HR Advice

8. Select Software

9. Get Care Agency Insurance

10. Buy Uniforms & Equipment

11. Recruit Care Workers

12. Market & Secure Clients

No hard sell, just guidance and advice to support you every step of the way

CQC Policies & Training Start Up Package - £1750

We understand the complexities and challenges of starting up a Health and Social Care business and that’s why we developed the Forms, Policies & Training Start-up Package to provide a one stop shop of all the essential tools needed to set up and run a care service, be it residential or domiciliary care. 

Our aim is to help you realise your business objectives from inception through registration and beyond and the Business Start Up package has been designed to be an integral part of helping you to achieve success

The package includes 

  • Full set of Policies and Procedures, Forms and Templates, 
  • Policy update service
  • Employee handbook
  • Care certificate trainers pack
  • 4 hours business support from one of our industry experts to advise, guide and support you through those challenging early days.


The TLC 12 Step Home Care Start Up Plan
Polices, Software and Business Support

1. Create a Business Plan

Advice, guidance and procedures to get you through the launch stage.  
Personal engagement including:
  • Plan Content
  • Business advice
Let us guide you through the 12 steps of launching you business.

2. Start Up Costs & Cashflow

Difficult to predict, but you will have a few key outlays, including:
  • CQC Registration Fee
  • CQC Policies
  • Staff Salaries & Training
  • Software
  • Insurance
  • Office Space
We can help identify areas and make them more cost effective

3. Registered Manager

Every care agency must have what’s known as a Registered Manager (RM) – an individual who manages the day-to-day running of the agency and oversees its activity, ensuring it complies with regulations.

We work with a leading care recruitment agency to find RMs

4. Register with the CQC

This can seem daunting. It includes:

  • DBS check. 
  • Former employer references. 
  • Reference from your GP. 
  • CQC Registration Form.
  • Registered Manager application
  • Statement of Purpose.
We can help you through the process

5. CQC Polices and procedures

  • Domiciliary Care  
  • Learning disability and supported living 
Researched and regularly updated to meet regulatory, legislative and good practice guidance.

6. Training

Any staff you hire must complete CIS training and gain a Care Certificate (if they’re new to the care sector). 

We can provide a Care Certificate Trainers Pack

7. HR and Employment Law

We’re here to help.  
From contracts and procedures to dealing with difficult employees, our highly qualified, down to earth team offer practical support whatever the challenge.

8. Select Software

We can help with the selection and integration of:
  • Care Management Software
  • Financial Software
  • Payroll
  • Office & Email

9. Care Agency Insurance

We work with a leading care specialist insurance broker
  • Public Liability 
  • Employers Liability 
  • Professional Indemnity
  • Medical Malpractice
  • Treatments Liability

10. Equipment & Uniforms

  • Room that can be locked tight.
  • Fire-proof, lockable safe or filing system 
  • Secure Computer or laptop 
  • Uniforms 
  • Photographic ID badges 
  • protective clothing 

11. Recruit Care Workers

Hiring qualified, trustworthy, friendly and reliable care workers is crucial to the success of your home care agency.
We can help with a targeted, cost effective recruitment strategy.

12. Marketing to secure Clients

Generate a waiting list
  • Increase your business visibility
  • Increase % of self pay clients
  • Scale up your business

"The freedom to choose your services, your way"
No long term contracts or small print lock in.

Ready to get more information?



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