Good leadership can only be achieved through good recruitment and staffing policies.
A manager who demonstrates great people skills, can build teams, lead, motivate and develop people.
A major challenge to the care home sector is getting the management team, staff, processes and culture aligned.
Systems need to be easily implemented, but flexible enough to adapt, allowing organisations to enhance what they are already doing, rather than forcing them to change to fit the system.
Manual systems, paper systems or spreadsheets will fail because they cannot be made sufficiently responsive. However, tools need to make the work of managers and carers easier, not more difficult, and allow them to spend more time at the coal face. with staff and residents
Information should provide management a common view across all residents, operations and staff. Management need to know what is going well and what is not and share best practice, knowledge and expertise from high performing teams to those who are struggling.
Easy to use technology and affordable services help you get more control, more revenue and more resource. Together, let's make care more effective, more collaborative and more affordable, without compromising on quality.